Access through Web
- Go to https://webmail.up.pt
- Enter your username in the form up[123456789]@up.pt, where the numeric part is your machine number;
- Enter your password;
Webmail access authentication
Access through Microsoft Outlook email client
It is important to have a current version of Microsoft Outlook installed, preferably Microsoft Outlook 365. Do not use a version older than Microsoft Outlook 2016.
If you already have your U.Porto institutional email account configured in Microsoft Outlook, you should create a new Outlook profile.
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Open Microsoft Outlook and select the "File" menu;
"File" menu
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Click the "Add Account" button;
Add account
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Enter your email address in the format [user]@[institution].up.pt[ 1 ];
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Still, in the same window, choose "Advanced options" and tick "Let me set up my account manually";
Email address and manually setup account
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Click on the "Connect" button;
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In the next window select the "Exchange" icon;
Exchange icon
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Enter the username in the format up[123456789]@up.pt where the numeric part corresponds to your machine number - do not put your email address because if you do, the procedure will not work;
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In the same window, tick the "Remember my credentials" box;
Username, password and remember credentials
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Click on the "OK" button;
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In the "Exchange Account Settings" window, you can slide the blue cursor to the right to download all your emails;
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Click the "Next" button;
"Next" button
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Click the "Done" button to restart Microsoft Outlook;
"Done" button
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The setup is now complete.
If you have another account associated, such as a service account, you do not need to repeat the process because that account will be added automatically.
Access through Mozilla Thunderbird email client
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Select the email account setup menu;
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Enter your name, email address in the format [utilizador]@[instituição].up.pt[1] and its password;
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Click the "Configure manually..." button;
Configure manually
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Fill in the servers' data as follows:
INCOMING
Protocol: IMAP
Server: mail.up.pt
Port: 993
SSL: SSL/TLS
Authentication: NTLM
Username: up[123456789]@up.ptOUTGOING
Server: mail.up.pt
Port: 587
SSL: STARTTLS
Authentication: NTLM
Username: up[123456789]@up.pt -
The username is always up[123456789]@up.pt, where the numeric part corresponds to your username. If you don't know your username, check it in your U.Porto Card or in your Information System page;
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Click the "Done" button to finish.
"Done" button
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Your email account is now set up.
Configuring the Calendar and Tasks services
You need to install two add-ons in Mozilla Thunderbird:
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Click on the Menu (upper right corner of the Mozilla Thunderbird window) and choose the Add-ons option;
Add-ons
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In the search box type the expression tbsync;
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Install the add-ons "TbSync" and "Provide for Exchange ActiveSync" by clicking the green "Add to Thunderbird" buttons;
Add to Thunderbird
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After installation, click on the TbSync icon (upper right corner of the Mozilla Thunderbird window);
TbSync icon
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On the "Account Settings" tab of the "TbSync account manager" window, click on the "Account Actions" button and, within the "Add new account" option, select "Exchange ActiveSync";
Exchange ActiveSync
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In the window "Account information", select the option "Automatic configuration" and fill in the fields:
Account name: U.Porto;
User name (email address): up[123456789]@up.pt, where the numeric part corresponds to your machine number - do not put your email address because, if you do, the procedure won't work;
Password: your U.Porto password.
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Click on the "Autodiscover settings and add account" button;
Autodiscover settings and add account
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On the "Synchronization status" tab, under "Available resources", choose what you want to synchronize;
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Click the "Synchronize now" button.
Synchronize now
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Access to Calendars and Tasks is set up.
If you have chosen to synchronise your contacts, you will have access to the email system's general contact list.
Access through Gmail
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On the Gmail homepage, click the "Options" icon in the upper right corner and then "See all settings";
Options > See all settings
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Choose the 'Accounts and Import' tab and under 'Check mail from other accounts' select the 'Add a mail account' option;
"Add a mail account" option
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Fill in your U.Porto's email address and click "Next";
Enter the email address
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Choose the option "Import emails from my other account (POP3)";
"Import emails from my other account (POP3)" option
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Fill in the fields with the following data:
Username - up[123456789]@up.pt
The username is always up[123456789]@up.pt, where the numerical part corresponds to your username; if you don't know your username, please consult it in your U.Porto Card or in your Information System page;Password - your U.Porto password;
POP Server - mail.up.pt
Port - 995
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The option "Always use a secure connection (SSL) when retrieving email" should be checked;
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If you want the emails to be automatically placed in a specific label, you must define it in "Label incoming messages";
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Click on "Add Account";
Add Account
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Your account has been configured;
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Now you need to configure Gmail to be able to send email on behalf of the U.Porto account;
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Click "Next";;
Send email on behalf of the U.Porto account
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Fill in the requested information and click "Next Step";
Fill in the requested information
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Fill in the SMTP server fields with the following data:
SMTP Server - mail.up.pt
Port - 587
Username - up[123456789]@up.pt
The username is always up[123456789]@up.pt, where the numeric part corresponds to your username; if you don't know your username, please consult it in your U.Porto Card or in your Information System page;Password - your password from U.Porto;
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The option "Secured connection using TLS" must be selected;
SMTP server configuration
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Click "Add Account";
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You will receive a validation code in your U.Porto mailbox;
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Copy the code into the window and click "Verify";
Validation code
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Your Gmail access is ready.
Notes
- The institution corresponds to your home institution (arq, fade, fba, fc, fcna, direito, fe, fep, ff, fmd, fpce, icbas, letras ou med).
More information:
Unit of Systems Administration and Operations
E-mail: [email protected]