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Email Account (Lecturers and Staff)

Access through Web

  1. Go to https://webmail.up.pt
  2. Enter your username in the form up[123456789]@up.pt, where the numeric part is your machine number;
  3. Enter your password;
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Webmail access authentication

Access through Microsoft Outlook email client

It is important to have a current version of Microsoft Outlook installed, preferably Microsoft Outlook 365. Do not use a version older than Microsoft Outlook 2016.

If you already have your U.Porto institutional email account configured in Microsoft Outlook, you should create a new Outlook profile.

  1. Open Microsoft Outlook and select the "File" menu;

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    "File" menu

  2. Click the "Add Account" button;

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    Add account

  3. Enter your email address in the format [user]@[institution].up.pt[ 1 ];

  4. Still, in the same window, choose "Advanced options" and tick "Let me set up my account manually";

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    Email address and manually setup account

  5. Click on the "Connect" button;

  6. In the next window select the "Exchange" icon;

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    Exchange icon

  7. Enter the username in the format up[123456789]@up.pt where the numeric part corresponds to your machine number - do not put your email address because if you do, the procedure will not work;

  8. In the same window, tick the "Remember my credentials" box;

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    Username, password and remember credentials

  9. Click on the "OK" button;

  10. In the "Exchange Account Settings" window, you can slide the blue cursor to the right to download all your emails;

  11. Click the "Next" button;

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    "Next" button

  12. Click the "Done" button to restart Microsoft Outlook;

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    "Done" button

  13. The setup is now complete.

If you have another account associated, such as a service account, you do not need to repeat the process because that account will be added automatically.

Access through Mozilla Thunderbird email client

  1. Select the email account setup menu;

  2. Enter your name, email address in the format [utilizador]@[instituição].up.pt[1] and its password;

  3. Click the "Configure manually..." button;

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    Configure manually

  4. Fill in the servers' data as follows:

    INCOMING
    Protocol: IMAP
    Server: mail.up.pt
    Port: 993
    SSL: SSL/TLS
    Authentication: NTLM
    Username: up[123456789]@up.pt

    OUTGOING
    Server: mail.up.pt
    Port: 587
    SSL: STARTTLS
    Authentication: NTLM
    Username: up[123456789]@up.pt

  5. The username is always up[123456789]@up.pt, where the numeric part corresponds to your username. If you don't know your username, check it in your U.Porto Card or in your Information System page;

  6. Click the "Done" button to finish.

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    "Done" button

  7. Your email account is now set up.

Configuring the Calendar and Tasks services

You need to install two add-ons in Mozilla Thunderbird:

  1. Click on the Menu (upper right corner of the Mozilla Thunderbird window) and choose the Add-ons option;

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    Add-ons

  2. In the search box type the expression tbsync;

  3. Install the add-ons "TbSync" and "Provide for Exchange ActiveSync" by clicking the green "Add to Thunderbird" buttons;

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    Add to Thunderbird

  4. After installation, click on the TbSync icon (upper right corner of the Mozilla Thunderbird window);

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    TbSync icon

  5. On the "Account Settings" tab of the "TbSync account manager" window, click on the "Account Actions" button and, within the "Add new account" option, select "Exchange ActiveSync";

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    Exchange ActiveSync

  6. In the window "Account information", select the option "Automatic configuration" and fill in the fields:

    Account name: U.Porto;

    User name (email address): up[123456789]@up.pt, where the numeric part corresponds to your machine number - do not put your email address because, if you do, the procedure won't work;

    Password: your U.Porto password.

  7. Click on the "Autodiscover settings and add account" button;

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    Autodiscover settings and add account

  8. On the "Synchronization status" tab, under "Available resources", choose what you want to synchronize;

  9. Click the "Synchronize now" button.

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    Synchronize now

  10. Access to Calendars and Tasks is set up.

If you have chosen to synchronise your contacts, you will have access to the email system's general contact list.

Access through Gmail

  1. On the Gmail homepage, click the "Options" icon in the upper right corner and then "See all settings";

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    Options > See all settings

  2. Choose the 'Accounts and Import' tab and under 'Check mail from other accounts' select the 'Add a mail account' option;

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    "Add a mail account" option

  3. Fill in your U.Porto's email address and click "Next";

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    Enter the email address

  4. Choose the option "Import emails from my other account (POP3)";

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    "Import emails from my other account (POP3)" option

  5. Fill in the fields with the following data:

    Username - up[123456789]@up.pt
    The username is always up[123456789]@up.pt, where the numerical part corresponds to your username; if you don't know your username, please consult it in your U.Porto Card or in your Information System page;

    Password - your U.Porto password;

    POP Server - mail.up.pt

    Port - 995

  6. The option "Always use a secure connection (SSL) when retrieving email" should be checked;

  7. If you want the emails to be automatically placed in a specific label, you must define it in "Label incoming messages";

  8. Click on "Add Account";

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    Add Account

  9. Your account has been configured;

  10. Now you need to configure Gmail to be able to send email on behalf of the U.Porto account;

  11. Click "Next";;

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    Send email on behalf of the U.Porto account

  12. Fill in the requested information and click "Next Step";

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    Fill in the requested information

  13. Fill in the SMTP server fields with the following data:

    SMTP Server - mail.up.pt

    Port - 587

    Username - up[123456789]@up.pt
    The username is always up[123456789]@up.pt, where the numeric part corresponds to your username; if you don't know your username, please consult it in your U.Porto Card or in your Information System page;

    Password - your password from U.Porto;

  14. The option "Secured connection using TLS" must be selected;

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    SMTP server configuration

  15. Click "Add Account";

  16. You will receive a validation code in your U.Porto mailbox;

  17. Copy the code into the window and click "Verify";

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    Validation code

  18. Your Gmail access is ready.

Notes

  1. The institution corresponds to your home institution (arq, fade, fba, fc, fcna, direito, fe, fep, ff, fmd, fpce, icbas, letras ou med).

More information:

Unit of Systems Administration and Operations
E-mail:
[email protected]