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- About Us
- Regulations
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IT Services
- Accessibility and Disability
- Web Apps
- Teaching Support
- Archives, Libraries and Repositories
- U.Porto Card
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Accounts and Passwords
- Web Hosting
- Change/Recover Password
- Institutional Authentication
- Configure Forwarding in Microsoft Outlook 365
- Email Account (Lecturers and Staff)
- Email Account (Students)
- Google for Education
- HPC and Grid Computing
- Virtual Machines to Support Teaching and Research
- Microsoft Office 365 (Lecturers and Staff)
- Microsoft Office 365 (Students)
- Email Service
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Printing
- Logging In to Printing Devices
- Load Quota
- Copying
- Scanning
- Web Printing
- Printing (Release Jobs to Print Devices)
- Printing From Institutional Equipment (Using PaperCut MF Client)
- Printing From Personal Devices (Installing Mobility Print)
- Printing From Personal Devices with Linux Operating System (Installing Mobility Print)
- Pricing
- Printing Service
- Website of the Printing Service
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Networks and Connectivity
- Mobile Communications
- Wired Network
- Telephony (VoIP)
- VPN - Android (Manual Configuration)
- VPN - Android (FEUP Manual Configuration: SSL Check Point® Capsule)
- VPN - iOS (Automatic Configuration)
- VPN - iOS (Manual Configuration)
- VPN - iOS (FEUP Manual Configuration: SSL Check Point Capsule)
- VPN - Mac (Automatic Configuration)
- VPN - Mac (Manual Configuration)
- VPN - Mac (FEUP Manual Configuration: SSL Check Point Endpoint)
- VPN - Windows (Automatic Configuration)
- VPN - Windows 10 (Manual Configuration)
- VPN - Windows 10 (FEUP Manual Configuration: SSL Check Point Capsule)
- VPN - Windows 10 and 11 (Manual Configuration ICBAS and FFUP: SSL Check Point Endpoint)
- VPN - Windows 7 (Manual Configuration)
- VPN - Ubuntu (Manual Configuration)
- VPN - Ubuntu (FEUP Manual Configuration: PPTP)
- Wi-Fi
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Information System
- Accessing your personal page
- Accessing Course Unit Fact Sheets
- Updating Personal Data
- Authentication (Login)
- Configuring your personal data
- Confirm Personal Data
- Viewing your current account
- Viewing your timetable
- Viewing your academic path
- Consulting Periods of Limitation
- Creating a multipurpose declaration
- Insert/Change Photo
- Integration of Course Units with Moodle and Microsoft Teams
- Requesting a certificate
- Requesting a digital certificate
- Requesting a [email protected] Pass
- Software
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Cyber Security
- Report Incident
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Computer Security and Privacy
- Antivirus
- IT Security Audit
- Client Digital Certificates - Sign Email Messages
- Client Digital Certificates - Digital Signing of Documents (Non-Qualified Digital Signature)
- Client Digital Certificates - Install
- Client Digital Certificates - Obtaining a Certificate
- Client Digital Certificates - Revocation
- Digital Certificates for Servers
- Policies and Good Practices
- Data Protection
- Tutorials
- Help and Support
- Contacts
Helpdesk
The helpdesk provides first-line support to users, informing, advising and resolving computer problems related to the services offered.
Pole 1
Pole 2
Pole 3
Specialised teams from outside UPdigital
E-mail: [email protected]
E-mail: [email protected]
Tel.: (+351) 220 408 191
E-mail: [email protected]
Tel.: (+351) 220 077 117