Content for students
-
- About Us
- Regulations
-
IT Services
- Accessibility and Disability
- Web Apps
- Teaching Support
- U.Porto Card
-
Accounts and Passwords
- Web Hosting
- Change/Recover Password
- Institutional Authentication
- Configure Forwarding in Microsoft Outlook 365
- Email Account (Lecturers and Staff)
- Email Account (Students)
- Google for Education
- HPC and Grid Computing
- Virtual Machines to Support Teaching and Research
- Microsoft Office 365 (Lecturers and Staff)
- Microsoft Office 365 (Students)
- Email Service
-
Printing
- Logging In to Printing Devices
- Load Quota
- Copying
- Scanning
- Web Printing
- Printing (Release Jobs to Print Devices)
- Printing From Institutional Equipment (Using PaperCut MF Client)
- Printing From Personal Devices (Installing Mobility Print)
- Printing From Personal Devices with Linux Operating System (Installing Mobility Print)
- Pricing
- Printing Service
- Website of the Printing Service
-
Networks and Connectivity
- Mobile Communications
- Wired Network
- Telephony (VoIP)
- VPN - Android (Manual Configuration)
- VPN - Android (FEUP Manual Configuration: SSL Check Point® Capsule)
- VPN - iOS (Automatic Configuration)
- VPN - iOS (Manual Configuration)
- VPN - iOS (FEUP Manual Configuration: SSL Check Point Capsule)
- VPN - Mac (Automatic Configuration)
- VPN - Mac (Manual Configuration)
- VPN - Mac (FEUP Manual Configuration: SSL Check Point Endpoint)
- VPN - Windows (Automatic Configuration)
- VPN - Windows 10 (Manual Configuration)
- VPN - Windows 10 (FEUP Manual Configuration: SSL Check Point Capsule)
- VPN - Windows 10 and 11 (Manual Configuration ICBAS and FFUP: SSL Check Point Endpoint)
- VPN - Windows 7 (Manual Configuration)
- VPN - Ubuntu (Manual Configuration)
- VPN - Ubuntu (FEUP Manual Configuration: PPTP)
- Wi-Fi
-
Information System
- Accessing your personal page
- Accessing Course Unit Fact Sheets
- Updating Personal Data
- Authentication (Login)
- Configuring your personal data
- Confirm Personal Data
- Viewing your current account
- Viewing your timetable
- Viewing your academic path
- Consulting Periods of Limitation
- Creating a multipurpose declaration
- Insert/Change Photo
- Integration of Course Units with Moodle and Microsoft Teams
- Requesting a certificate
- Requesting a digital certificate
- Requesting a [email protected] Pass
- Software
- Documentation and Information Resources
-
Cyber Security
- Report Incident
-
Computer Security and Privacy
- Antivirus
- IT Security Audit
- Client Digital Certificates - Sign Email Messages
- Client Digital Certificates - Digital Signing of Documents (Non-Qualified Digital Signature)
- Client Digital Certificates - Install
- Client Digital Certificates - Obtaining a Certificate
- Client Digital Certificates - Revocation
- Digital Certificates for Servers
- Policies and Good Practices
- Data Protection
- Tutorials
- Help and Support
- Contacts

Via SMS
-
Go to https://self-id.up.pt/reset and choose the SMS option.
Recovering the password
-
Fill in both fields in the form (mechanographic number/user and the mobile phone number that you registered in U.Porto), mark CAPTCHA and click on the "Continue" button.
Password recovery – Complete form
-
You will receive an SMS with the code that you should insert in the confirmation form.
Password recovery – Verification code
-
If the verification code is correct, you will be sent to the page where you can define a new password.
Password recovery – Defining a new password
-
After you meet all requirements for a new password, you will receive a confirmation message saying that the password was changed successfully.
Password recovery – Password changed successfully
-
You will also receive this confirmation in your institutional email.
-
Please note that the new password will be used for the SIGARRA, Email, AAI (federated authentication), AD UP (authentication at workstations), Printing, Microsoft® Office® 365, Eduroam and VPN systems.
Via Email
-
Go to https://self-id.up.pt/reset and choose the E-mail option.
Recovering the password
-
Fill in both fields in the form (the mechanographic number/user and the alternative email address not from U.Porto), mark CAPTCHA and click on the "Continue" button.
Password recovery – Complete form
-
The page will inform you that the instructions for password recovery will be sent to the email that you inserted in the previous step.
Password recovery – Delivery of instructions by Email
-
The instructions will direct you to the page where you will be able to define a new password.
Password recovery – Defining a new password
-
After you meet all requirements for a new password, you will receive a confirmation message saying that the password was changed successfully.
Password recovery – Password changed successfully
-
You will also receive this confirmation in your institutional email.
-
Please note that the new password will be used for the SIGARRA, Email, AAI (federated authentication), AD UP (authentication at workstations), Printing, Microsoft® Office® 365, Eduroam and VPN systems.
More information:
Unit of IT Support
E-mail: [email protected]