IT Support Service
This service provides IT support to users and manages exclusively local systems.
This service provides IT support to users and manages exclusively local systems.
This service is active in the areas of U.Porto's information heritage, including the implementation of document archives in digital and physical formats, monitoring of the library and museum management system, management of electronic resources to support teaching and research, and the conservation and restoration of the bibliographic and iconographic heritage that makes up the U.Porto Old Fund.
Email: [email protected]
It performs its duties in the areas of technical infrastructure management, data centres, communication and voice network services, cloud services and/or platforms, storage services, management of application and computing servers, their operating systems and middleware, as well as database management.
Email: [email protected]
Is responsible for administrating systems that support U.Porto's services and applications.
UAS is in charge of:
It exercises its competencies in the fields of information system technical infrastructure management, teaching and learning platforms, identity management and the management of authentication and authorisation mechanisms.
UPT is in charge of:
It exercises its competencies in the areas of communication and voice network infrastructures, in their passive and active components, their security mechanisms, their data centres, and authentication and authorisation services for access to these areas of the U.Porto.
URC is in charge of:
It exercises its competencies within the scope of specialised support and training for U.Porto Services and users in general in the context of using the information system.
It exercises its competencies within the scope of specialised support and training for U.Porto Services and users in general in the context of using the information system.
UAC is in charge of:
Email: [email protected]
Its expertise lies in specialised information systems consultancy and the design of digital services.
UCDS is in charge of:
Its competencies include data management, the definition and management of digital solution architectures and the definition and management of interoperability requirements in the U.Porto digital ecosystem.
UDAI is in charge of:
It works in the areas of software engineering and information systems, concentrating its activity on the development and maintenance of U.Porto's information system in its multiple aspects of support for teaching, research, administrative services and university extension.
UDA is in charge of:
It drives innovation in the UPdigital ecosystem by developing prototypes of disruptive digital solutions centred on user needs and aimed at continuously improving processes, products and services through emerging technologies. It also promotes effective communication strategies using digital technologies.
Email: [email protected]
It exercises its competencies in the fields of cybersecurity and information security, and its primary mission is to ensure, within the sphere of U.Porto, the adoption and compliance with technical and organisational measures relating to the application of the requirements laid down in international, European and national legislation on information security.
Email: [email protected]
Unless otherwise decided by a higher authority, the head of the USI will assume the functions of security officer at the National Cybersecurity Centre under the terms and for the purposes of the legal framework for cyberspace security.
Advises UPdigital's management on administrative issues, implementing good practices in project management, controlling budget execution and monitoring UPdigital's financial activity.
Email: [email protected]