Fill in both fields in the form (mechanographic number/user and the mobile phone number that you registered in U.Porto), mark CAPTCHA and click on the "Continue" button.
Password recovery – Complete form
You will receive an SMS with the code that you should insert in the confirmation form.
Password recovery – Verification code
If the verification code is correct, you will be sent to the page where you can define a new password.
Password recovery – Defining a new password
After you meet all requirements for a new password, you will receive a confirmation message saying that the password was changed successfully.
Password recovery – Password changed successfully
You will also receive this confirmation in your institutional email.
• Note that your new password will be used in the AAI (Institutional Authentication) systems, local AD (authentication in the workplace), Microsoft® Office® 365, Eduroam and VPN.
Fill in both fields in the form (the mechanographic number/user and the alternative email address not from U.Porto), mark CAPTCHA and click on the "Continue" button.
Password recovery – Complete form
The page will inform you that the instructions for password recovery will be sent to the email that you inserted in the previous step.
Password recovery – Delivery of instructions by Email
The instructions will direct you to the page where you will be able to define a new password.
Password recovery – Defining a new password
After you meet all requirements for a new password, you will receive a confirmation message saying that the password was changed successfully.
Password recovery – Password changed successfully
You will also receive this confirmation in your institutional email.
Note that your new password will be used in the AAI (Institutional Authentication) systems, local AD (authentication in the workplace), Microsoft® Office® 365, Eduroam and VPN.
