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Master's Degree - Master programmes

Masters Degree in Services Engineering and Management

The service sector is currently responsible for more than 60 per cent of production and employment in Western economies. Providing services involves people, processes and technologies, requiring multidisciplinary skills in technological, social and human areas to develop and manage them.

Type of Course
Masters Degree
Duration
4 Semesters / 120.0 ECTS
Vacancies
32
Language
Portuguese - Suitable for English - speaking students
Tuition Fee (Full Tuition Fee)
Nacional/EU: 1500.00€
International: 6000.00€
CPLP International: 3300.00€

All the information presented relates to 2024/2025

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Learning Objectives

Learning Objectives

The Master in Service Engineering adopts a T-Shaped educational approach to conceive, develop, implement and operate technology-enabled service systems, building upon student’s background (first degree) and adding cross-disciplinary competences in service engineering and management

MESG has an engineering approach that is a distinctive characteristic when compared with other Service Masters. This engineering approach involves three main aspects:

  • Systems approach, crucial for addressing service systems that integrate, people, processes and technologies (e.g. health care).
  • Process design and management, crucial for services that are ‘processes and activities’.
  • ICT competencies, which are nowadays crucial to address the pervasive technology-enabled services.
  • Strong CDIO engineering approach, with project-based learning to develop competences so students can conceive, develop, implement, and operate service systems, with a strong focus on technology-enabled service systems.

Complete Syllabus

Saídas Profissionais

Career opportunities

The unique combination of service engineering and management competencies of MESG graduates make them particularly capable of:

  • Designing and implementing technology-enabled services, fostering innovation in organizations.
  • Supporting IT companies in leveraging their technology to create valuable service solutions, especially at the interface between IT and service.
  • Supporting manufacturing companies in adding valuable service components to their offerings, in order to create more complete solutions to their customers.
  • Understand, model, and design business processes in organizations.

Testimonials

Testimonials

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See all testimonials...

I decided to study at FEUP because it is one of the most respected Universities in the Engineering area, besides offering a differentiating course in the Services Engineering area. This study programme is an excellent complement for any background and for those who want to differentiate themselves in the job market. The programme is very complete and labor intensive, preparing the student to enter the job market, and encourages internships and partnerships with real companies during the dissertation. It is possible to see, through the mobility students, that this master has a huge offer in Europe, and an area that will have immense value in a future where services will become more and more important to the economy.

Partnerships with companies

Partnerships with companies

It is common practice to invite personalities from the business world and the public sector as part of various curricular units, in order to encourage students to have contact with non-academic environments.

In addition, students can carry out their dissertations in a business environment or in research laboratories - and much of the work carried out is part of research projects with public or private funding. The research centres to which the lecturers are affiliated promote technology transfer projects with companies, which allows them to assess the needs of the productive fabric and to promote the presentation of topics for students' dissertations. Companies often contact lecturers to establish collaborations ranging from consultancy to technology transfer. These projects may involve students from the programme and may be the subject of dissertations (subject to appropriate confidentiality conditions).

EDP

SONAE

Deloitte

IBM

TAP

Contacts

Contacts

Secretariat
Tel.: 22 508 1639
E-mail: [email protected]

Registration and Accreditation

DGES

Registration n.ºR/A-Ef 2707/2011/AL02 in May 25, 2018

A3ES

Date of publication of the accreditation decision: April 28, 2020

Validity of accreditation: 6 years

Information from A3ES
Additional information