Masters Degree - Programmes

Services are facing increasing dynamism and complexity at a global level. The evolution of services represents a sector with increasing weight in the Portuguese economy. Its management requires more solid knowledge, more structured skills and proactivity from all professionals in the sector.
The Master in Services Management answers this challenge with a positioning in the management area with a focus on the services domain. Thus, the curricular units mirror a comprehensive, deep and holistic curricular offer in this domain. From the management of human resources, to the management of operations and e-commerce, passing through the economy of services, information systems, marketing and strategy for the internationalisation of services.
The knowledge provided in the master will enable decision making and the exercise of multiple functions at intermediate and senior levels in service organisations. The teaching method is face-to-face and the schedule is after work.