Health & Safety

(Source: University of Porto)

Health services in Porto

In Porto, official services for providing healthcare to the population are organised as the National Health Service. In addition to this public service, there are freely available private health institutions and professionals. The hospital network is made up of modern and well-equipped units, distributed throughout the region, which have long-standing relationships with the major international insurance companies.

In order to make overseas patients feel more comfortable, hospitals are implementing personalised patient care and monitoring services, with English as the language of communication. Portugal also has an Integrated Medical Emergency System, which guarantees the fast and accurate provision of healthcare to accident victims or anyone suffering a sudden illness, and rapid response times by the emergency services.

The World Health Report by the World Health Organisation awarded the Portuguese health system number 12 in its ranking.

If you need to use the National Health Service, remember that you can get medical assistance at the local Health Centre nearest to you. In emergency situations, you can use the Hospital Casualty Services (serious trauma, poisoning, burns, heart attacks, thrombosis, respiratory problems, etc.). In the event of an emergency, phone the European Emergency Number: 112. There is also an information hotline where you can get advice and assistance on health issues – Linha Saúde 24 – 808242424.

If you are a national of one of the 28 European Union countries, Iceland, Liechtenstein, Norway or Switzerland, you must show your European Health Insurance Card (issued in your country of origin) and your passport or identification document in order to gain access to free or low-cost healthcare. Overseas citizens holding Portuguese residency permits must be registered at a Health Centre and must hold a User’s Card, which may be obtained at the Health Centre by presenting a document showing proof of residence authorisation. If you need to go to Hospital, the regional network of units belonging to the National Health Service is available to you:

If you have private health insurance, check whether your company has an agreement with a private hospital outside the public service. Check the complete list of Hospitals, Public and Private health centres available in the Porto region.


Security in Porto

List of useful contacts that can be used within Porto region, related to security services and credit cards.

Security – Useful Links

PSP – Public Security Police

See here the PSP Porto locations.

GNR – National Republican Guard

See here the GNR Porto locations (type “Porto” on search box).


Check here for more useful contacts regarding Police and Fire departments in the Porto region.

Crédit Cards

American Express

Tel. + 351 707 50 40 50 / +351 214 278 205


Tel. + 351 800 811 272


Tel. + 351 800 811 107